The successful hospitality businesses in a post-Covid era will all have something in common with the successful ones pre Covid-19. The lockdown will have changed many things for people both in their personal and working lives and there will be temporary changes to transition to the new normal, like screens and floor markers. But it’s the long-term changes to our society that will have the most significant impact.
So many employees and employers benefited from remote working that many will never do the 9 till 5 again. Local independent businesses that stayed open or adapted during the lockdown will have renewed loyalty.
THIS IS ALSO A TIME OF OPPORTUNITY
Andrew and Claire Bowen are coffee shop consultants and regular contributors. In the Boughton’s Business Bounce Back feature in issue 124 they reveal why there will be positives as well as negatives while emerging from this situation
The businesses that adapt and understand these changes quickest will come out strongest
Independent coffee shops that offer fast WiFi and power sockets will attract the home workers desperate for company. Suppliers who have been unsupportive of their shop customers during the crisis will lose business to the supportive. The closure of so many big brands will bring the opportunity to bring some exceptional people to your teams, and there will be lower rents available.
With every owner who takes the chance to leave our industry, there will be an opportunity for expansion or start-up. The new entrants will invigorate the market for equipment suppliers as well as roasters. The businesses who have had access to cheap government-backed money will be looking to invest wisely.
These unprecedented times will also produce unprecedented opportunities for those who are prepared. Have you ever considered ways you could diversify your business? Check out the feature Time for a change? in the new issue of Boughton’s.
With every owner who takes the chance to leave our industry, there will be an opportunity for expansion or start-up. The new entrants will invigorate the market for equipment suppliers as well as roasters. The businesses who have had access to cheap government-backed money will be looking to invest wisely.
These unprecedented times will also produce unprecedented opportunities for those who are prepared. Have you ever considered ways you could diversify your business? Check out the feature Time for a change? in the new issue of Boughton’s.
IS IT TIME TO REVIEW YOUR SUPPLIERS?
If you're in the process of reopening your business, now is the perfect time to step back and look at your existing suppliers and setup to identify where you could potentially save money in your offering or use additional support. Tudor Tea and Coffee Ltd is an award-winning supplier to hospitality with over 36 years' experience covering everything from equipment advice and barista training to supplying high quality coffee beans and tea.
